To expand the consulting and support for Sage Advantage ERP, Sage CRM and the related third-party solutions, iCube is pleased to announce the joining of Mr. Carl Descanzo as the senior consultant and support specialist. Mr. Descanzo got his BBA degree in Accounting in 1988 and CPA in 1993. Before coming on board to the United State, Mr. Descanzo was a senior member of an ACCPAC certified solution provider in Philippines where he managed a consulting and support team for the last six years.

We welcome Carl to the iCube family. His broad and deep experience in accounting, supports, programming and training complements and enhancements iCube consulting and support force and the business development in the south Asia.

PCCHIPS USA, a US subsidiary of ECS, has recently upgraded iCube Customer1st with the service center and self-service modules to cover the entire end-to-end service operation in PCCHIPS USA. It connects the customers, the US headquarters in Fremont California, and other branch operations and service centers in the North America using various back-office systems.

The system tracks all service items from start to end, with full visibility of issues, status, progress, resolution and inventory. Info is shared among customers, workers and service centers on-line. It integrates with the Oracle ERP system in the ECS headquarters system to provide real-time data exchange. With this expansion, the system delivers a reliable and efficient system to handle excessive service transactions across the service chain.

iCube will exhibit in the Sage Insights 2005 from May 17 to May 20 of 2005. In this conference, iCube will introduce the latest enhancements of iCube Customer1st, iCube eBopen and iCube Supply1st, including the new portal features of eBopen to allow authorized partners (customers, vendors and contractors) to communicate with you through the web interface.

Authorized partners (customers, vendors, contractors) can place orders (sales orders, service orders, purchase orders, manufacturing orders) and view their own specific orders and financial data on-line. iCube eBopen Portal is written in MS .NET technology and it supports the Sage Accpac ERP 5.x, Sage Pro ERP 7.x and Sage CRM 5.x.

In order to accelerate the development of new features to meet the ongoing customers' and market requirements, iCube has expanded the engineering resource in Guan Zhou City, a strategic business and engineering resource center in the southern part of China.

The team was founded in 2003. In order to maintain the quality standard, and to have a better communication and control, iCube started with the core members of the team. After about two years of intensive co-development, iCube has built a scaleable infrastructure and management system which is efficient, expandable with high quality. Their role will be for product research for long term projects, development of new intellectual properties, maintaining the home grown API and tools; and porting of existing products to different product lines and platforms.

In order to better serve and support the ACCPAC solution providers in Canada and the north east region of US, iCube establishes a sales and support center in Markham Ontario. The contact info: 3 Rachel Cr. Markham ON L6C 1R5, Tel: 905-927-9248, info.markham@icubeinfo.com.

With this sales and support center, iCube will be better communicating with the regional ACCPAC solution providers and to help them to do pre-sales and after-sales services.